TCF (Treating Customers Fairly) is a hot topic for FCA regulated firms and we are keen to embed this in the culture of our company. TCF is aimed at helping consumers achieve the outcomes they expected when buying financial products.
Upon completion of work carried out, we give each client a questionnaire to complete which we use to improve our practice. It also offers the opportunity for clients to provide comments on our service and these are some of the responses:
I have known Julian Strutt for many years and know him to be absolutely trustworthy and reliable. As our Independent Financial Adviser he brings a wealth of knowledge and understanding to his work as a result of which we have been absolutely delighted with the returns on our investments. I would recommend him to anyone without any reservation whatsoever.
Julian has been my Financial Adviser for several years and has helped me bring together a good foundation of financial products. As I work for myself, financial security is paramount and Julian has ensure that I have the right products for my needs. Julian has always been available for advice whenever I've needed him and has gone out of his way to ensure I fully understand any information given. I have always found him to be genuine, having utmost integrity and to be incredibly knowledgeable about the range of products we have discussed. I have absolutely no reservations about recommending Julian to anyone looking to enhance or secure their financial well being.
Juliet Eccleston - Director of Cartwheel Consultants Ltd
I was introduced to Julian based on a recommendation when I was moving from permanent employment to being self-employed. During this transitional period choosing the right portfolio of products was of utmost importance to me and Julian took the time to explain what I found to be very complex topics, in a language I understood to enable me to make an informed choice. Julian makes things simple for you and then goes away and makes it happen. I found him to be a wealth of knowledge about the products that are available and would not hesitate to recommend Julian to anyone wanting to gain control of their finances.
Lee Turner - Director of Subrideo Ltd
I would like to thank you for your time and patience, explaining the different types of options available to me for building and sustaining a balanced portfolio of shares and properties. I feel you have provided impartial sound advice in a most professional manner and would not hesitate in recommending your services to anybody in the future. I look forward to our next meeting.
Basil Kellerman, Birmingham
A & S King
Very useful advice, patiently provided, many thanks
P & P Archer
Another excellent service from Julian, thanks
P A Caris
I have been impressed by Mr. Strutt's professionalism - combined with cordiality
R. Gayle & E. Brown
Thank you for your help and advice over the years
Dr. B. Conway
For advice on any of the above, Contact Us now.