We are committed to providing an honest, unbiased, and personal service to our clients. Trust is one of the most important aspects of being a good financial adviser and we are advising three generations of family members in some cases. You can read about some of their experiences in the testimonial section.
There are five steps in our system which ensures consistency and the ability to deliver a comprehensive service to our clients:
Client Fact-find and risk profiling
We offer individuals, companies and trustees a free consultation where we talk through your financial issues and determine how we may be able to help you. This is offered at our own convenience. If you decide to go ahead with us we conduct a thorough fact-find and risk profiling process that will enable us to get a full view of your current situation. This may include contacting current providers with your authority as part of the information gathering process. We will tell you how much our services will cost at this point.
With the information you provide us we start to build a picture based on your financial needs. This includes if appropriate a thorough, independent review of the market, using specialist software.
Suitability report presentation
We provide you with a suitability report or letter depending on the depth of work carried out which will include our recommendations and our justification for these.
Implementation of plan
We will make sure the plan is then implemented, including all administrative work. We will keep you informed throughout this process and make sure you are aware once the plans are in place.
We offer a basic and a more complex review service. This depends on the amount and/or complexity of your needs. The basic service will include helping you with any further queries based on the work we have carried out. The complex service includes a yearly review of your investments incorporating a report. This process is very important to ensure your investments still match your level of risk and you are still on track for example to receive the targeted income in retirement.